Katie Baird over at Loose Ends has opened a can of worms. That’s okay with me. After all, that’s what blogs are for, right? To encourage healthy discussion.
Her post claims that some clients are getting fed up with VAs because some have taken on more clients than they can effectively handle, or have exceeded “carrying capacity”.
If you read her post, you’ll see my comment there. A client (or potential client) has commented that it’s a real problem among her and her colleagues. As long as I’ve been a VA, this is the first I’ve heard about it. Since this is coming from a client’s viewpoint, we shouldn’t bury our heads in the sand. How widespread is this problem? What, as VA’s, can we do to fix this problem, or perceived problem? If you’re a client of a VA, what do you think VAs could do to fix this problem? Are you more likely to find a competent VA if they’re affiliated with an organization like IVAA? How about if they’re a graduate of a specific training program? Let’s explore some possible answers to improve everyone’s experience with the VA community.
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