I have to start with the disclaimer that my husband is a part-time contracted employee with istockphoto.com. If you aren’t familiar with the site, it sells inexpensive high-quality stock photos and is growing in popularity (and profitability) as the years go by.
As referenced in this Get Out While You Can blog, they’ve got great customer service down cold.
This story serves as a great inspiration to being as helpful as you can to your current and potential clients. No matter how small the sale, you never know when that customer might be in the position to be a big spender.
Just a reminder to always give your customers your best. Not only will that customer be satisfied, but you never know who else he might extoll your virtues to.
:::stepping down off my soapbox::::